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Shipping Methods Guide

Shipping & Returns

Shipping Information

Note:We do not cover customs risk for orders including ejuice/Prefilled cartridges from Canada Germany Denmark Singapore Brazil Thailand South Korea and Belgium.Thanks for your understanding!

 

1.We can ship from China to virtually any address in the world including the major destinations such as USA,Russia,Europe, Japan,Australia, etc..


2.all orders will be shipped out within 24 hours to 14 days in business day when we get your payment.


3.we provide 3 shipping services: EMS,China registered airmail and DHL(DHL shipping method is open to only Singapore customers for a while. we can send orders to many countries via dhl, too. please contact us by email.
). Combined shipping cost for each order will be calculated according to the shipping weight and destinations.


4.EMS(EExxxxxxxxxCN) express generally(90%) takes 4~25 business days to deliver packages to most destinations(customs). EMS express can be tracked online for all destinations.
Online tracking information is only available after the package is scanned by the post company. Considering the processing time before scanning, you can begin to track your shipping package at http://www.ems.com.cn/english-main.jsp about 3~5 days later.
Chinese EMS website sometimes doesn't provide detailed tracking information for the pacakges. You also can track your pack at
USA(90% 5~10 business days): http://www.usps.com/
UK(90% 6~10 business days): http://www.parcelforce.com/
Spain(80% 10~25 business days): http://www.correos.es/dinamic/plantillas/home1.asp
Canada(80% 7~12 business days): http://www.canadapost.com/
Japan(95% 4~7 business days): http://www.post.japanpost.jp/english/tracking/index.html
Korea(95% 4~7 business days): http://service.epost.go.kr/iservice/ems/ems_eng.jsp
Malaysia(90% 5~8 business days): http://www.pos.com.my/posekspres/mainframe.asp?addr=first1.asp
France(80% 7~15 business days): http://www.fr.chronopost.com/fr/
Germany(80% 7~12 business days): http://www.gdsk.de/eng/index.html
Finland(80% 7~15 business days): http://www.posti.fi/
Demark(80% 7~12 business days): http://www.postdanmark.dk/tracktrace/indexUK.jsp
Australia(90% 5~10 business days ): http://ice.auspost.com.au/
Indonesia(90% 5~10 business days ): http://ems.posindonesia.co.id/
Switzerland(80% 7~15 business days): http://www.poste.ch/
Austria(90% 7~10 business days): http://www.post.at/
Other Countries,Please contact us.


5. China Registered airmail(RRxxxxxxxxxCN) generally takes 15 -60 business days to deliver package to most countries(customs).China airmail always have the lowest priority almost everywhere.
Japan,Korea,New Zealand 80% 10~25 business days
USA,Canada,UK 80% 15~40 business days
Russia,Ukraine,Poland,Italy,Spain 80% 20~60 business days.
Other Countries,Please contack us.
China Registered Airmail can be tracked online for all destinations.
Online tracking information is only available after the package is scanned by the post company. Considering the processing time before scanning, you can begin to track your shipping package at http://intmail.183.com.cn/item/itemStatusQuery.do?lan=0 about 5~10 days later.If you do not have patience to wait your order,we do not suggest you to choose china registered airmail.


6. As for FREE SHIPPING,orders from USA, UK, Australia, Indonesia,New zealand, Japan,France, Belgium, Ireland, Finland, Greece, Spain, Sweden, Portugal, Austria, Switzerland, Norway, will be sent via EMS.orders from other countries will be sent via China registered airmail or HK registered airmail.

 

7.how to deliver to singapore via DHL
a. We can deliver orders to Singapore via DHL, but don’t cover customs risk.
b. For the first 500g, it charges $40.00,from the second 500g, it charges $9.3 per 500g.
c. If your order is without liquid,then you can get the waybill after your order is shipped,meanwhile the status of the order is shipped. You can track online within 2 business days. Normally, you can get your package with no ejuice within 6-8 business days.
d.If your order contains liquid,we have to post the package to the DHL office in a distant northern city, so you will get a waybill for your order within 4-6 business days. During the period of waiting the waybill, the status of your order in your    account on our site is still processing. Normally, you can get your package within 10-12 business days.
e. Here goes the DHL tracking site: www.dhl.com

 

8.We DO NOT ship orders on WEEKENDS or national holidays.
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